/* =====================================================================
   REHMA AI SALES — système visuel
   Aucune dépendance externe (polices et icônes servies localement).
   ===================================================================== */

@font-face { font-family: "Inter"; src: url("fonts/inter-regular.woff") format("woff"); font-weight: 400; font-display: swap; }
@font-face { font-family: "Inter"; src: url("fonts/inter-medium.woff") format("woff"); font-weight: 500; font-display: swap; }
@font-face { font-family: "Inter"; src: url("fonts/inter-semibold.woff") format("woff"); font-weight: 600; font-display: swap; }
@font-face { font-family: "Inter"; src: url("fonts/inter-bold.woff") format("woff"); font-weight: 700; font-display: swap; }
@font-face { font-family: "Lora"; src: url("fonts/lora.woff") format("woff"); font-weight: 400 700; font-display: swap; }

:root {
  /* Encre & surfaces */
  --ink: #14213d;          /* indigo nuit — texte fort, barre latérale */
  --ink-2: #3c4763;
  --muted: #6b7489;
  --line: #e3e7ef;
  --line-strong: #cfd5e1;
  --canvas: #f4f6fa;
  --surface: #ffffff;
  --surface-2: #f9fafc;

  /* Signaux */
  --primary: #2b50e8;      /* bleu cobalt (indigo des wax) */
  --primary-ink: #1d39b4;
  --primary-soft: #e8edff;
  --saffron: #f2a516;      /* « à traiter » */
  --saffron-soft: #fff4dc;
  --saffron-ink: #8a5a00;
  --ok: #10876e;
  --ok-soft: #e2f4ef;
  --danger: #c8372d;
  --danger-soft: #fdebea;
  --violet: #6b46c1;
  --violet-soft: #efe9fb;
  --whatsapp: #1fa855;
  --telegram: #229ed9;

  --brand: var(--primary);     /* remplacé par la couleur de la boutique côté vitrine */
  --brand-ink: var(--primary-ink);

  --r-xs: 6px;
  --r-sm: 8px;
  --r-md: 12px;
  --r-lg: 18px;
  --shadow-1: 0 1px 2px rgba(20, 33, 61, .06);
  --shadow-2: 0 10px 30px -12px rgba(20, 33, 61, .25);

  --font: "Inter", system-ui, -apple-system, "Segoe UI", Roboto, sans-serif;
  --serif: "Lora", Georgia, "Times New Roman", serif;

  /* échelle typographique (1.2) */
  --t-xs: .75rem; --t-sm: .8125rem; --t-base: .9375rem; --t-md: 1.0625rem;
  --t-lg: 1.3rem; --t-xl: 1.6rem; --t-2xl: 2.1rem; --t-3xl: 2.9rem;
}

*, *::before, *::after { box-sizing: border-box; }
html { -webkit-text-size-adjust: 100%; }
body {
  margin: 0; font-family: var(--font); font-size: var(--t-base); line-height: 1.5;
  color: var(--ink); background: var(--canvas);
  font-feature-settings: "cv11", "ss01"; -webkit-font-smoothing: antialiased;
}
img { max-width: 100%; display: block; }
a { color: var(--primary); text-decoration: none; }
a:hover { text-decoration: underline; text-underline-offset: 2px; }
h1, h2, h3, h4 { margin: 0; line-height: 1.2; letter-spacing: -.01em; }
p { margin: 0; }
:focus-visible { outline: 3px solid color-mix(in srgb, var(--brand) 55%, white); outline-offset: 2px; border-radius: 4px; }
.ico { flex: none; vertical-align: -3px; }
.num, .tabular { font-variant-numeric: tabular-nums; }
.muted { color: var(--muted); }
.small { font-size: var(--t-sm); }
.xs { font-size: var(--t-xs); }
.strong { font-weight: 600; }
.nowrap { white-space: nowrap; }
.truncate { overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.sr-only { position: absolute; width: 1px; height: 1px; overflow: hidden; clip: rect(0 0 0 0); white-space: nowrap; }
.stack > * + * { margin-top: var(--gap, 12px); }
.row { display: flex; align-items: center; gap: 10px; }
.row-between { display: flex; align-items: center; justify-content: space-between; gap: 12px; }
.wrap { flex-wrap: wrap; }
.grow { flex: 1 1 auto; min-width: 0; }
.hide-sm { }
@media (max-width: 720px) { .hide-sm { display: none !important; } }

/* ---------------------------------------------------------------------
   Boutons
   --------------------------------------------------------------------- */
.btn {
  --b-bg: var(--surface); --b-fg: var(--ink); --b-bd: var(--line-strong);
  display: inline-flex; align-items: center; justify-content: center; gap: 8px;
  min-height: 38px; padding: 0 14px; border-radius: var(--r-sm);
  background: var(--b-bg); color: var(--b-fg); border: 1px solid var(--b-bd);
  font: 500 var(--t-sm)/1 var(--font); cursor: pointer; text-decoration: none !important;
  transition: background .15s, border-color .15s, transform .05s;
  white-space: nowrap;
}
.btn:hover { background: var(--surface-2); border-color: var(--muted); }
.btn:active { transform: translateY(1px); }
.btn[disabled], .btn.is-disabled { opacity: .5; pointer-events: none; }
.btn-primary { --b-bg: var(--brand); --b-fg: #fff; --b-bd: var(--brand); }
.btn-primary:hover { background: var(--brand-ink); border-color: var(--brand-ink); }
.btn-ok { --b-bg: var(--ok); --b-fg: #fff; --b-bd: var(--ok); }
.btn-ok:hover { background: #0b6d59; border-color: #0b6d59; }
.btn-danger { --b-fg: var(--danger); --b-bd: #efc3bf; }
.btn-danger:hover { background: var(--danger-soft); border-color: var(--danger); }
.btn-ghost { --b-bg: transparent; --b-bd: transparent; }
.btn-ghost:hover { background: rgba(20, 33, 61, .06); border-color: transparent; }
.btn-whatsapp { --b-bg: var(--whatsapp); --b-fg: #fff; --b-bd: var(--whatsapp); }
.btn-whatsapp:hover { background: #178a45; border-color: #178a45; }
.btn-telegram { --b-bg: var(--telegram); --b-fg: #fff; --b-bd: var(--telegram); }
.btn-telegram:hover { background: #1a86ba; border-color: #1a86ba; }
.btn-lg { min-height: 48px; padding: 0 20px; font-size: var(--t-base); border-radius: var(--r-md); }
.btn-sm { min-height: 30px; padding: 0 10px; font-size: var(--t-xs); }
.btn-icon { width: 38px; padding: 0; }
.btn-block { width: 100%; }

/* ---------------------------------------------------------------------
   Formulaires
   --------------------------------------------------------------------- */
.field { display: grid; gap: 6px; }
.field > label, .label { font-size: var(--t-sm); font-weight: 500; color: var(--ink-2); }
.help, .field .helptext { font-size: var(--t-xs); color: var(--muted); }
.errorlist { margin: 0; padding: 0; list-style: none; color: var(--danger); font-size: var(--t-xs); }
.input, input:not([type]), input[type=text], input[type=email], input[type=password], input[type=number], input[type=url],
input[type=tel], input[type=search], input[type=date], select, textarea {
  width: 100%; min-height: 40px; padding: 8px 12px; border: 1px solid var(--line-strong);
  border-radius: var(--r-sm); background: var(--surface); color: var(--ink);
  font: 400 var(--t-base)/1.4 var(--font); transition: border-color .15s, box-shadow .15s;
}
textarea { min-height: 88px; resize: vertical; }
input:focus, select:focus, textarea:focus { outline: none; border-color: var(--brand); box-shadow: 0 0 0 3px color-mix(in srgb, var(--brand) 18%, transparent); }
input[type=color] { width: 56px; height: 40px; padding: 3px; border: 1px solid var(--line-strong); border-radius: var(--r-sm); background: var(--surface); }
input[type=checkbox] { width: 18px; height: 18px; accent-color: var(--brand); }
input[type=file] { font-size: var(--t-sm); }
.form-grid { display: grid; gap: 16px; grid-template-columns: repeat(2, minmax(0, 1fr)); }
.form-grid .span-2 { grid-column: 1 / -1; }
@media (max-width: 720px) { .form-grid { grid-template-columns: 1fr; } }
.check { display: flex; gap: 10px; align-items: flex-start; font-size: var(--t-sm); }

/* ---------------------------------------------------------------------
   Badges
   --------------------------------------------------------------------- */
.badge {
  display: inline-flex; align-items: center; gap: 5px; padding: 2px 9px; border-radius: 999px;
  font-size: var(--t-xs); font-weight: 600; line-height: 1.6; white-space: nowrap;
  background: #eef0f5; color: var(--ink-2);
}
.badge::before { content: ""; width: 6px; height: 6px; border-radius: 50%; background: currentColor; opacity: .8; }
.badge.plain::before { display: none; }
.badge.warn { background: var(--saffron-soft); color: var(--saffron-ink); }
.badge.info { background: var(--primary-soft); color: var(--primary-ink); }
.badge.ok { background: var(--ok-soft); color: #0b6d59; }
.badge.danger { background: var(--danger-soft); color: var(--danger); }
.badge.violet { background: var(--violet-soft); color: var(--violet); }
.badge.muted { background: #eef0f5; color: var(--muted); }
.badge.whatsapp { background: #e3f6ea; color: #137a3c; }
.badge.telegram { background: #e2f3fb; color: #16739f; }

.avatar {
  display: inline-grid; place-items: center; border-radius: 50%; flex: none;
  background: hsl(var(--av-h) 55% 92%); color: hsl(var(--av-h) 45% 32%);
  font-weight: 600; font-size: .78rem; letter-spacing: .02em;
}

/* ---------------------------------------------------------------------
   Messages flash
   --------------------------------------------------------------------- */
.flash { display: flex; gap: 10px; align-items: flex-start; padding: 12px 14px; border-radius: var(--r-md); font-size: var(--t-sm); border: 1px solid transparent; }
.flash.success { background: var(--ok-soft); color: #0b5c4c; border-color: #bfe5da; }
.flash.error { background: var(--danger-soft); color: #8d241d; border-color: #f2c7c3; }
.flash.warning { background: var(--saffron-soft); color: var(--saffron-ink); border-color: #f6dca6; }
.flash.info { background: var(--primary-soft); color: var(--primary-ink); border-color: #cdd8ff; }

/* =====================================================================
   CONSOLE (tableau de bord)
   ===================================================================== */
.console { display: grid; grid-template-columns: 248px minmax(0, 1fr); min-height: 100vh; background: linear-gradient(to right, var(--ink) 248px, transparent 248px); }
.side {
  position: sticky; top: 0; height: 100vh; display: flex; flex-direction: column;
  background: var(--ink); color: #c9d0e3; padding: 18px 12px; overflow-y: auto;
}
.side-brand { display: flex; align-items: center; gap: 10px; padding: 4px 8px 18px; color: #fff; text-decoration: none !important; }
.side-mark {
  width: 34px; height: 34px; border-radius: 10px; display: grid; place-items: center;
  background: var(--saffron); color: var(--ink); font-weight: 700; font-family: var(--serif); font-size: 1.15rem;
}
.side-brand strong { display: block; font-size: var(--t-sm); letter-spacing: .01em; }
.side-brand > span:last-child > span { display: block; font-size: var(--t-xs); color: #8e98b3; }
.tenant-switch { margin: 0 4px 14px; }
.tenant-switch select { background: rgba(255,255,255,.06); border-color: rgba(255,255,255,.12); color: #fff; min-height: 36px; font-size: var(--t-sm); }
.tenant-switch option { color: var(--ink); }
.nav { display: grid; gap: 2px; }
.nav-sep { margin: 14px 10px 6px; font-size: var(--t-xs); color: #7d88a6; }
.nav a {
  display: flex; align-items: center; gap: 11px; padding: 9px 10px; border-radius: var(--r-sm);
  color: #c9d0e3; font-size: var(--t-sm); font-weight: 500; text-decoration: none;
}
.nav a:hover { background: rgba(255,255,255,.06); color: #fff; }
.nav a.active { background: rgba(255,255,255,.1); color: #fff; box-shadow: inset 3px 0 0 var(--saffron); }
.nav .count { margin-left: auto; min-width: 22px; padding: 1px 7px; border-radius: 999px; background: var(--saffron); color: var(--ink); font-size: .7rem; font-weight: 700; text-align: center; }
.side-foot { margin-top: auto; padding: 14px 6px 0; border-top: 1px solid rgba(255,255,255,.08); display: grid; gap: 10px; }
.quota { font-size: var(--t-xs); color: #9aa4be; }
.quota-bar { height: 5px; border-radius: 3px; background: rgba(255,255,255,.1); overflow: hidden; margin-top: 6px; }
.quota-bar i { display: block; height: 100%; background: var(--ok); }
.quota-bar i.hot { background: var(--saffron); }
.quota-bar i.over { background: var(--danger); }
.me { display: flex; align-items: center; gap: 10px; color: #fff; font-size: var(--t-sm); }
.me small { display: block; color: #8e98b3; font-size: var(--t-xs); }
.me .btn-ghost { color: #c9d0e3; margin-left: auto; }
.me .btn-ghost:hover { background: rgba(255,255,255,.08); }

.main { min-width: 0; }
.topbar {
  position: sticky; top: 0; z-index: 20; display: flex; align-items: center; gap: 12px;
  padding: 14px 28px; background: color-mix(in srgb, var(--canvas) 88%, transparent);
  backdrop-filter: blur(8px); border-bottom: 1px solid var(--line);
}
.topbar h1 { font-size: var(--t-lg); font-weight: 600; }
.topbar .sub { color: var(--muted); font-size: var(--t-sm); }
.topbar .actions { margin-left: auto; display: flex; gap: 8px; align-items: center; flex-wrap: wrap; }
.burger { display: none; }
.content { padding: 24px 28px 48px; display: grid; gap: 20px; max-width: 1360px; }

@media (max-width: 980px) {
  .console { grid-template-columns: minmax(0, 1fr); background: none; }
  .side { position: fixed; inset: 0 auto 0 0; width: 264px; z-index: 50; transform: translateX(-100%); transition: transform .2s; }
  body.nav-open .side { transform: none; box-shadow: var(--shadow-2); }
  body.nav-open::after { content: ""; position: fixed; inset: 0; background: rgba(20,33,61,.4); z-index: 40; }
  .burger { display: inline-flex; }
  .topbar { padding: 12px 16px; flex-wrap: wrap; }
  .topbar .actions { margin-left: 0; width: 100%; }
  .seg { overflow-x: auto; max-width: 100%; }
  .content { padding: 16px; }
}

/* Panneaux */
.panel { background: var(--surface); border: 1px solid var(--line); border-radius: var(--r-md); box-shadow: var(--shadow-1); }
.panel-head { display: flex; align-items: center; gap: 10px; padding: 14px 18px; border-bottom: 1px solid var(--line); }
.panel-head h2 { font-size: var(--t-md); font-weight: 600; }
.panel-head .actions { margin-left: auto; display: flex; gap: 8px; }
.panel-body { padding: 18px; }
.panel-body.flush { padding: 0; }
.panel-foot { padding: 12px 18px; border-top: 1px solid var(--line); background: var(--surface-2); border-radius: 0 0 var(--r-md) var(--r-md); }
.grid-2 { display: grid; gap: 20px; grid-template-columns: repeat(2, minmax(0, 1fr)); }
.grid-3 { display: grid; gap: 20px; grid-template-columns: repeat(3, minmax(0, 1fr)); }
.grid-main { display: grid; gap: 20px; grid-template-columns: minmax(0, 1fr) 340px; align-items: start; }
@media (max-width: 1100px) { .grid-main, .grid-3 { grid-template-columns: minmax(0, 1fr); } }
@media (max-width: 760px) { .grid-2 { grid-template-columns: minmax(0, 1fr); } }

/* Bandeau « À traiter » — l'élément signature de la console */
.todo {
  display: grid; grid-template-columns: repeat(4, minmax(0, 1fr)); gap: 0;
  background: var(--surface); border: 1px solid var(--line); border-radius: var(--r-md); overflow: hidden;
}
.todo a { display: grid; gap: 4px; padding: 16px 18px; color: var(--ink); text-decoration: none; border-right: 1px solid var(--line); position: relative; }
.todo a:last-child { border-right: 0; }
.todo a:hover { background: var(--surface-2); }
.todo .n { font-size: var(--t-2xl); font-weight: 700; font-variant-numeric: tabular-nums; letter-spacing: -.02em; line-height: 1.1; }
.todo .l { font-size: var(--t-sm); color: var(--muted); }
.todo a.hot { background: var(--saffron-soft); }
.todo a.hot .n { color: var(--saffron-ink); }
.todo a.hot::before { content: ""; position: absolute; inset: 0 auto 0 0; width: 4px; background: var(--saffron); }
@media (max-width: 760px) { .todo { grid-template-columns: repeat(2, minmax(0, 1fr)); } .todo a:nth-child(2) { border-right: 0; } .todo a:nth-child(-n+2) { border-bottom: 1px solid var(--line); } }

/* Chiffres clés */
.kpis { display: grid; grid-template-columns: repeat(4, minmax(0, 1fr)); gap: 16px; }
@media (max-width: 1100px) { .kpis { grid-template-columns: repeat(2, minmax(0, 1fr)); } }
@media (max-width: 520px) { .kpis { gap: 10px; } .kpi { padding: 12px; } .kpi .v { font-size: var(--t-lg); } .todo .n { font-size: var(--t-xl); } }
.kpi { padding: 16px 18px; }
.kpi .l { font-size: var(--t-sm); color: var(--muted); display: flex; align-items: center; gap: 6px; }
.kpi .v { margin-top: 6px; font-size: var(--t-xl); font-weight: 700; letter-spacing: -.02em; font-variant-numeric: tabular-nums; }
.kpi .d { margin-top: 4px; font-size: var(--t-xs); }
.up { color: var(--ok); } .down { color: var(--danger); }

/* Périodes */
.seg { display: inline-flex; padding: 3px; border-radius: var(--r-sm); background: #e9edf4; gap: 2px; }
.seg a { padding: 5px 11px; border-radius: 6px; font-size: var(--t-xs); font-weight: 600; color: var(--ink-2); text-decoration: none; }
.seg a.on { background: var(--surface); color: var(--ink); box-shadow: var(--shadow-1); }

/* Tableaux */
.table-wrap { overflow-x: auto; }
table.table { width: 100%; border-collapse: collapse; font-size: var(--t-sm); }
.table th { text-align: left; font-weight: 500; color: var(--muted); padding: 10px 16px; border-bottom: 1px solid var(--line); background: var(--surface-2); white-space: nowrap; }
.table td { padding: 12px 16px; border-bottom: 1px solid var(--line); vertical-align: middle; }
.table tr:last-child td { border-bottom: 0; }
.table tbody tr:hover td { background: #fafbfd; }
.table .r { text-align: right; }
.table a.rowlink { color: var(--ink); font-weight: 600; }
.cell-user { display: flex; align-items: center; gap: 10px; min-width: 180px; }
.cell-user small { display: block; color: var(--muted); font-size: var(--t-xs); }
.thumb { width: 44px; height: 44px; border-radius: var(--r-sm); object-fit: cover; background: #eef0f5; flex: none; display: grid; place-items: center; color: var(--muted); }

/* Filtres */
.filters { display: flex; flex-wrap: wrap; gap: 10px; align-items: center; padding: 12px 16px; border-bottom: 1px solid var(--line); }
.filters .search { position: relative; flex: 1 1 240px; }
.filters .search .ico { position: absolute; left: 11px; top: 11px; color: var(--muted); }
.filters .search input { padding-left: 36px; }
.filters select { width: auto; min-width: 150px; }
.chips { display: flex; gap: 6px; flex-wrap: wrap; }
.chip { display: inline-flex; align-items: center; gap: 6px; padding: 6px 12px; border-radius: 999px; border: 1px solid var(--line-strong); background: var(--surface); font-size: var(--t-sm); color: var(--ink-2); text-decoration: none !important; cursor: pointer; }
.chip:hover { border-color: var(--ink-2); }
.chip.on { background: var(--ink); color: #fff; border-color: var(--ink); }
.chip .c { font-size: var(--t-xs); opacity: .7; font-variant-numeric: tabular-nums; }

.pager { display: flex; align-items: center; justify-content: space-between; padding: 12px 16px; font-size: var(--t-sm); color: var(--muted); }

/* Listes simples */
.list { list-style: none; margin: 0; padding: 0; }
.list li { display: flex; align-items: center; gap: 12px; padding: 12px 18px; border-bottom: 1px solid var(--line); }
.list li:last-child { border-bottom: 0; }
.list .meta { margin-left: auto; text-align: right; white-space: nowrap; }

.empty { padding: 36px 20px; text-align: center; color: var(--muted); display: grid; gap: 10px; justify-items: center; }
.empty .ico { color: var(--line-strong); }
.empty strong { color: var(--ink); font-size: var(--t-md); }

/* Graphique */
.chart { width: 100%; height: 220px; display: block; }
.chart-legend { display: flex; gap: 16px; font-size: var(--t-xs); color: var(--muted); }
.chart-legend i { display: inline-block; width: 10px; height: 10px; border-radius: 3px; margin-right: 6px; vertical-align: -1px; }
.bars { display: grid; gap: 10px; }
.bar-row { display: grid; grid-template-columns: 120px 1fr auto; gap: 10px; align-items: center; font-size: var(--t-sm); }
.bar-track { height: 8px; border-radius: 4px; background: #eef1f6; overflow: hidden; }
.bar-track i { display: block; height: 100%; border-radius: 4px; background: var(--primary); }

/* Détail commande */
.timeline { list-style: none; margin: 0; padding: 0; display: grid; gap: 0; }
.timeline li { display: grid; grid-template-columns: 26px 1fr; gap: 10px; padding-bottom: 14px; position: relative; font-size: var(--t-sm); }
.timeline li::before { content: ""; position: absolute; left: 12px; top: 22px; bottom: 0; width: 2px; background: var(--line); }
.timeline li:last-child::before { display: none; }
.timeline .dot { width: 26px; height: 26px; border-radius: 50%; display: grid; place-items: center; background: #eef0f5; color: var(--muted); }
.timeline .done .dot { background: var(--ok-soft); color: var(--ok); }
.timeline .now .dot { background: var(--saffron-soft); color: var(--saffron-ink); box-shadow: 0 0 0 3px #fff, 0 0 0 4px var(--saffron); }
.kv { display: grid; grid-template-columns: 130px 1fr; gap: 8px 12px; font-size: var(--t-sm); }
.kv dt { color: var(--muted); }
.kv dd { margin: 0; }
.totals { display: grid; gap: 6px; font-size: var(--t-sm); }
.totals .row-between:last-child { font-size: var(--t-md); font-weight: 700; padding-top: 8px; border-top: 1px solid var(--line); }
.callout { display: flex; flex-wrap: wrap; gap: 12px; padding: 14px 16px; border-radius: var(--r-md); background: var(--saffron-soft); color: var(--saffron-ink); align-items: center; }
.callout.info { background: var(--primary-soft); color: var(--primary-ink); }
.callout .grow { flex: 1 1 260px; }
.callout .grow strong { display: block; color: var(--ink); }

/* Messagerie (console) */
.inbox { display: grid; grid-template-columns: 340px minmax(0, 1fr); height: calc(100vh - 140px); min-height: 520px; overflow: hidden; }
.inbox-list { border-right: 1px solid var(--line); overflow-y: auto; }
.inbox-list > a { display: grid; grid-template-columns: 40px 1fr auto; gap: 10px; padding: 12px 14px; border-bottom: 1px solid var(--line); color: var(--ink); text-decoration: none; }
.inbox-list > a:hover { background: var(--surface-2); }
.inbox-list > a.on { background: var(--primary-soft); }
.inbox-list .who { font-weight: 600; font-size: var(--t-sm); }
.inbox-list .last { font-size: var(--t-xs); color: var(--muted); }
.inbox-list .when { font-size: var(--t-xs); color: var(--muted); text-align: right; display: grid; gap: 4px; justify-items: end; }
.unread { min-width: 20px; padding: 0 6px; border-radius: 10px; background: var(--saffron); color: var(--ink); font-size: .7rem; font-weight: 700; text-align: center; }
.thread { display: flex; flex-direction: column; min-width: 0; }
.thread-head { display: flex; align-items: center; gap: 12px; padding: 12px 18px; border-bottom: 1px solid var(--line); flex-wrap: wrap; }
.thread-body { flex: 1; overflow-y: auto; padding: 20px; display: flex; flex-direction: column; gap: 10px; background: #f7f8fb; }
.thread-foot { border-top: 1px solid var(--line); padding: 12px; display: grid; gap: 8px; }
.thread-foot form { display: flex; gap: 8px; align-items: flex-end; }
.thread-foot textarea { min-height: 44px; height: 44px; }
.msg { max-width: min(78%, 560px); padding: 9px 13px; border-radius: 14px; font-size: var(--t-sm); line-height: 1.5; box-shadow: var(--shadow-1); overflow-wrap: anywhere; }
.msg small { display: block; margin-top: 4px; font-size: .68rem; opacity: .65; }
.msg.customer { align-self: flex-start; background: #fff; border-bottom-left-radius: 4px; }
.msg.bot { align-self: flex-end; background: var(--primary-soft); color: #18245a; border-bottom-right-radius: 4px; }
.msg.agent { align-self: flex-end; background: var(--ink); color: #fff; border-bottom-right-radius: 4px; }
.day-sep { align-self: center; font-size: var(--t-xs); color: var(--muted); background: #eceff5; padding: 2px 10px; border-radius: 999px; }
@media (max-width: 900px) {
  .inbox { grid-template-columns: 1fr; height: auto; }
  .inbox.has-thread .inbox-list { display: none; }
  .inbox:not(.has-thread) .thread { display: none; }
  .thread-body { max-height: 60vh; }
}

/* Étapes de configuration des canaux */
.steps { list-style: none; margin: 0; padding: 0; counter-reset: s; display: grid; gap: 14px; }
.steps li { counter-increment: s; display: grid; grid-template-columns: 28px 1fr; gap: 12px; font-size: var(--t-sm); }
.steps li::before { content: counter(s); width: 28px; height: 28px; border-radius: 50%; display: grid; place-items: center; background: var(--primary-soft); color: var(--primary-ink); font-weight: 700; font-size: var(--t-xs); }
.steps li.done::before { content: "✓"; background: var(--ok-soft); color: var(--ok); }
.code { font-family: ui-monospace, SFMono-Regular, Menlo, Consolas, monospace; font-size: .8rem; background: #f1f3f8; border: 1px solid var(--line); padding: 8px 10px; border-radius: var(--r-xs); overflow-wrap: anywhere; display: flex; gap: 8px; align-items: center; justify-content: space-between; }
.channel-card { display: grid; grid-template-columns: 48px 1fr auto; gap: 14px; align-items: center; }
.channel-logo { width: 48px; height: 48px; border-radius: 14px; display: grid; place-items: center; color: #fff; }
.channel-logo.wa { background: var(--whatsapp); } .channel-logo.tg { background: var(--telegram); } .channel-logo.web { background: var(--ink); }

/* Authentification */
.auth { min-height: 100vh; display: grid; grid-template-columns: minmax(0, 1fr) minmax(0, 1fr); background: var(--surface); }
.auth-art { background: var(--ink); color: #fff; padding: 48px; display: flex; flex-direction: column; justify-content: space-between; position: relative; overflow: hidden; }
.auth-art h2 { font-family: var(--serif); font-weight: 500; font-size: var(--t-3xl); line-height: 1.08; letter-spacing: -.02em; max-width: 12ch; }
.auth-art p { color: #b8c0d6; max-width: 44ch; margin-top: 16px; }
.auth-chat { display: grid; gap: 8px; max-width: 360px; }
.auth-chat .b { padding: 10px 14px; border-radius: 14px; font-size: var(--t-sm); max-width: 85%; }
.auth-chat .c { background: rgba(255,255,255,.1); justify-self: start; border-bottom-left-radius: 4px; }
.auth-chat .a { background: var(--saffron); color: var(--ink); justify-self: end; border-bottom-right-radius: 4px; }
.auth-form { display: grid; place-items: center; padding: 32px 20px; }
.auth-form .box { width: 100%; max-width: 380px; display: grid; gap: 18px; }
.auth-form h1 { font-size: var(--t-xl); }
@media (max-width: 880px) { .auth { grid-template-columns: 1fr; } .auth-art { display: none; } }

/* =====================================================================
   VITRINE (boutique en ligne)
   ===================================================================== */
.shop-body { background: var(--surface); }
.shop-head { position: sticky; top: 0; z-index: 30; background: rgba(255,255,255,.92); backdrop-filter: blur(10px); border-bottom: 1px solid var(--line); }
.shop-head .in { max-width: 1200px; margin: 0 auto; padding: 12px 20px; display: flex; align-items: center; gap: 16px; }
.shop-logo { display: flex; align-items: center; gap: 10px; color: var(--ink); text-decoration: none !important; font-family: var(--serif); font-weight: 600; font-size: 1.2rem; }
.shop-logo img { width: 36px; height: 36px; border-radius: 10px; object-fit: cover; }
.shop-logo .mk { width: 36px; height: 36px; border-radius: 10px; display: grid; place-items: center; background: var(--brand); color: #fff; font-size: 1.05rem; }
.shop-search { flex: 1; max-width: 520px; position: relative; }
.shop-search input { border-radius: 999px; padding-left: 40px; background: var(--canvas); border-color: transparent; }
.shop-search .ico { position: absolute; left: 14px; top: 11px; color: var(--muted); }
.cart-link { position: relative; margin-left: auto; }
.cart-link .n { position: absolute; top: -4px; right: -4px; min-width: 18px; height: 18px; border-radius: 9px; background: var(--brand); color: #fff; font-size: .68rem; font-weight: 700; display: grid; place-items: center; padding: 0 4px; }
.wrap-shop { max-width: 1200px; margin: 0 auto; padding: 0 20px; }
@media (max-width: 720px) { .shop-head .in { flex-wrap: wrap; } .shop-search { order: 3; flex-basis: 100%; max-width: none; } }

/* Hero conversationnel : la signature de la vitrine */
.hero { padding: 48px 0 36px; display: grid; grid-template-columns: minmax(0, 1.1fr) minmax(0, .9fr); gap: 48px; align-items: center; }
.hero h1 { font-family: var(--serif); font-weight: 500; font-size: clamp(2.2rem, 5vw, 3.6rem); line-height: 1.04; letter-spacing: -.025em; max-width: 14ch; }
.hero p.lead { margin-top: 16px; font-size: var(--t-md); color: var(--ink-2); max-width: 46ch; }
.hero .cta { margin-top: 24px; display: flex; gap: 10px; flex-wrap: wrap; }
.ask {
  border-radius: var(--r-lg); background: var(--canvas); padding: 18px; display: grid; gap: 12px;
  border: 1px solid var(--line);
}
.ask-who { display: flex; align-items: center; gap: 10px; font-size: var(--t-sm); }
.ask-who .av { width: 38px; height: 38px; border-radius: 50%; background: var(--brand); color: #fff; display: grid; place-items: center; font-family: var(--serif); font-size: 1.1rem; position: relative; }
.ask-who .av::after { content: ""; position: absolute; right: 0; bottom: 0; width: 10px; height: 10px; border-radius: 50%; background: #22c55e; border: 2px solid var(--canvas); }
.ask-bubble { background: var(--surface); border-radius: 14px; border-top-left-radius: 4px; padding: 12px 14px; font-size: var(--t-base); box-shadow: var(--shadow-1); }
.ask form { display: flex; gap: 8px; }
.ask input { flex: 1; min-width: 0; border-radius: 999px; background: var(--surface); }
.ask .btn { border-radius: 999px; }
.ask .sugg { display: flex; flex-wrap: wrap; gap: 6px; }
.ask .sugg button { border: 1px solid var(--line-strong); background: var(--surface); border-radius: 999px; padding: 6px 12px; font: 500 var(--t-xs) var(--font); color: var(--ink-2); cursor: pointer; }
.ask .sugg button:hover { border-color: var(--brand); color: var(--brand); }
@media (max-width: 880px) { .hero { grid-template-columns: 1fr; gap: 24px; padding: 28px 0 20px; } }

.cats { display: flex; gap: 8px; overflow-x: auto; padding: 4px 0 16px; scrollbar-width: none; }
.cats::-webkit-scrollbar { display: none; }
.cats .chip.on { background: var(--brand); border-color: var(--brand); }
.section-head { display: flex; align-items: baseline; justify-content: space-between; gap: 12px; margin: 28px 0 14px; }
.section-head h2 { font-family: var(--serif); font-weight: 500; font-size: var(--t-xl); }

.products { display: grid; grid-template-columns: repeat(auto-fill, minmax(220px, 1fr)); gap: 22px 18px; }
@media (max-width: 520px) { .products { grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 16px 12px; } }
.p-card { display: flex; flex-direction: column; gap: 10px; color: var(--ink); text-decoration: none !important; position: relative; }
.p-media { aspect-ratio: 1 / 1; border-radius: var(--r-md); background: var(--canvas); overflow: hidden; display: grid; place-items: center; color: var(--line-strong); }
.p-media img { width: 100%; height: 100%; object-fit: cover; transition: transform .35s ease; }
.p-card:hover .p-media img { transform: scale(1.03); }
.p-tag { position: absolute; top: 10px; left: 10px; padding: 3px 9px; border-radius: 999px; font-size: var(--t-xs); font-weight: 700; background: var(--brand); color: #fff; }
.p-tag.out { background: var(--ink); }
.p-name { font-weight: 500; font-size: var(--t-base); line-height: 1.35; display: -webkit-box; -webkit-line-clamp: 2; -webkit-box-orient: vertical; overflow: hidden; }
.p-brand { font-size: var(--t-xs); color: var(--muted); }
.p-price { display: flex; align-items: baseline; gap: 8px; font-weight: 700; font-variant-numeric: tabular-nums; }
.p-price s { font-weight: 400; color: var(--muted); font-size: var(--t-sm); }
.p-add { margin-top: auto; }

/* Fiche produit */
.pdp { display: grid; grid-template-columns: minmax(0, 1fr) minmax(0, 1fr); gap: 48px; padding: 28px 0 48px; }
.pdp-gallery { display: grid; gap: 10px; align-self: start; position: sticky; top: 88px; }
@media (max-width: 880px) { .pdp-gallery { position: static; } }
.pdp-gallery .main-img { aspect-ratio: 1 / 1; border-radius: var(--r-lg); background: var(--canvas); overflow: hidden; display: grid; place-items: center; }
.pdp-gallery .main-img img { width: 100%; height: 100%; object-fit: cover; }
.pdp-gallery .thumbs { display: flex; gap: 8px; }
.pdp-gallery .thumbs button { width: 64px; height: 64px; border-radius: var(--r-sm); overflow: hidden; border: 2px solid transparent; padding: 0; background: var(--canvas); cursor: pointer; }
.pdp-gallery .thumbs button.on { border-color: var(--brand); }
.pdp-gallery .thumbs img { width: 100%; height: 100%; object-fit: cover; }
.pdp h1 { font-family: var(--serif); font-weight: 500; font-size: clamp(1.7rem, 3vw, 2.4rem); letter-spacing: -.02em; }
.pdp .price { font-size: var(--t-xl); font-weight: 700; font-variant-numeric: tabular-nums; display: flex; gap: 10px; align-items: baseline; }
.pdp .price s { font-size: var(--t-md); color: var(--muted); font-weight: 400; }
.pdp .buy { display: grid; gap: 10px; padding: 18px; border: 1px solid var(--line); border-radius: var(--r-md); }
.qty { display: inline-flex; align-items: center; border: 1px solid var(--line-strong); border-radius: var(--r-sm); }
.qty button { width: 38px; height: 40px; border: 0; background: transparent; cursor: pointer; color: var(--ink); }
.qty input { width: 52px; text-align: center; border: 0; min-height: 40px; padding: 0; -moz-appearance: textfield; }
.qty input::-webkit-outer-spin-button, .qty input::-webkit-inner-spin-button { -webkit-appearance: none; margin: 0; }
.features { list-style: none; padding: 0; margin-bottom: 0; display: grid; gap: 8px; }
.features li { display: flex; gap: 10px; font-size: var(--t-base); }
.features li .ico { color: var(--ok); margin-top: 2px; }
.specs { width: 100%; border-collapse: collapse; font-size: var(--t-sm); }
.specs th, .specs td { text-align: left; padding: 9px 0; border-bottom: 1px solid var(--line); vertical-align: top; }
.specs th { color: var(--muted); font-weight: 500; width: 40%; }
.trust { display: grid; gap: 10px; font-size: var(--t-sm); color: var(--ink-2); }
.trust div { display: flex; gap: 10px; align-items: center; }
@media (max-width: 880px) { .pdp { grid-template-columns: 1fr; gap: 24px; } }

/* Panier & commande */
.checkout { display: grid; grid-template-columns: minmax(0, 1fr) 380px; gap: 32px; padding: 28px 0 56px; align-items: start; }
.checkout h1 { font-family: var(--serif); font-weight: 500; font-size: var(--t-2xl); margin-bottom: 18px; }
.line { display: grid; grid-template-columns: 72px 1fr auto; gap: 14px; align-items: center; padding: 14px 0; border-bottom: 1px solid var(--line); }
.line .thumb { width: 72px; height: 72px; border-radius: var(--r-sm); }
.summary { position: sticky; top: 90px; padding: 20px; border-radius: var(--r-md); background: var(--canvas); display: grid; gap: 12px; }
.summary .totals .row-between:last-child { border-top-color: var(--line-strong); }
.pay-options { display: grid; gap: 8px; }
.pay-options label { display: flex; gap: 10px; align-items: center; padding: 12px; border: 1px solid var(--line-strong); border-radius: var(--r-sm); cursor: pointer; font-size: var(--t-sm); background: var(--surface); }
.pay-options label:has(input:checked) { border-color: var(--brand); box-shadow: 0 0 0 1px var(--brand); }
@media (max-width: 900px) { .checkout { grid-template-columns: 1fr; } .summary { position: static; } }

.done-hero { padding: 56px 0 24px; text-align: center; display: grid; gap: 14px; justify-items: center; }
.done-hero .seal { width: 72px; height: 72px; border-radius: 50%; background: var(--ok-soft); color: var(--ok); display: grid; place-items: center; }
.done-hero h1 { font-family: var(--serif); font-weight: 500; font-size: var(--t-2xl); }
.track { max-width: 640px; margin: 0 auto 56px; display: grid; gap: 16px; }

.shop-foot { margin-top: 48px; border-top: 1px solid var(--line); background: var(--canvas); }
.shop-foot .in { max-width: 1200px; margin: 0 auto; padding: 28px 20px; display: flex; gap: 24px; flex-wrap: wrap; justify-content: space-between; font-size: var(--t-sm); color: var(--muted); }
.channels-band { display: grid; grid-template-columns: 1fr auto; gap: 20px; align-items: center; padding: 22px 24px; border-radius: var(--r-lg); background: var(--ink); color: #fff; margin: 36px 0 0; }
.channels-band h3 { font-family: var(--serif); font-weight: 500; font-size: var(--t-lg); }
.channels-band p { color: #b8c0d6; font-size: var(--t-sm); margin-top: 4px; }
@media (max-width: 720px) { .channels-band { grid-template-columns: 1fr; } }

/* Widget de discussion */
.chat-fab { position: fixed; right: 20px; bottom: 20px; z-index: 60; display: flex; align-items: center; gap: 10px; padding: 0 18px 0 8px; height: 56px; border-radius: 28px; border: 0; background: var(--brand); color: #fff; font: 600 var(--t-sm) var(--font); cursor: pointer; box-shadow: var(--shadow-2); }
.chat-fab .av { width: 40px; height: 40px; border-radius: 50%; background: rgba(255,255,255,.2); display: grid; place-items: center; font-family: var(--serif); font-size: 1.1rem; }
.chat-fab[hidden] { display: none; }
.chat-panel { position: fixed; right: 20px; bottom: 88px; z-index: 61; width: min(400px, calc(100vw - 24px)); height: min(620px, calc(100vh - 120px)); background: var(--surface); border-radius: var(--r-lg); box-shadow: 0 24px 60px -20px rgba(20,33,61,.45); display: none; flex-direction: column; overflow: hidden; border: 1px solid var(--line); }
.chat-panel.open { display: flex; animation: pop .18s ease-out; }
@keyframes pop { from { opacity: 0; transform: translateY(8px) scale(.98); } to { opacity: 1; transform: none; } }
.chat-top { display: flex; align-items: center; gap: 10px; padding: 12px 14px; background: var(--brand); color: #fff; }
.chat-top .av { width: 36px; height: 36px; border-radius: 50%; background: rgba(255,255,255,.2); display: grid; place-items: center; font-family: var(--serif); }
.chat-top small { display: block; opacity: .8; font-size: var(--t-xs); }
.chat-top .btn-ghost { color: #fff; margin-left: auto; }
.chat-top .btn-ghost:hover { background: rgba(255,255,255,.15); }
.chat-log { flex: 1; overflow-y: auto; padding: 14px; display: flex; flex-direction: column; gap: 8px; background: var(--canvas); }
.bub { max-width: 85%; padding: 9px 12px; border-radius: 14px; font-size: var(--t-sm); line-height: 1.5; overflow-wrap: anywhere; }
.bub.bot, .bub.agent { align-self: flex-start; background: var(--surface); border-bottom-left-radius: 4px; box-shadow: var(--shadow-1); }
.bub.agent { border-left: 3px solid var(--saffron); }
.bub.me { align-self: flex-end; background: var(--brand); color: #fff; border-bottom-right-radius: 4px; }
.bub a { color: inherit; text-decoration: underline; }
.bub.typing { display: inline-flex; gap: 4px; padding: 12px 14px; }
.bub.typing i { width: 6px; height: 6px; border-radius: 50%; background: var(--muted); animation: blink 1.2s infinite; }
.bub.typing i:nth-child(2) { animation-delay: .2s; } .bub.typing i:nth-child(3) { animation-delay: .4s; }
@keyframes blink { 0%, 80%, 100% { opacity: .25; } 40% { opacity: 1; } }
.chat-cards { display: flex; gap: 8px; overflow-x: auto; padding: 2px 0 4px; align-self: stretch; }
.chat-card { flex: 0 0 150px; display: block; background: var(--surface); border-radius: var(--r-md); overflow: hidden; box-shadow: var(--shadow-1); font-size: var(--t-xs); color: var(--ink); text-decoration: none !important; }
.chat-card .im { height: 96px; overflow: hidden; background: var(--canvas); display: grid; place-items: center; color: var(--line-strong); }
.chat-card .im img { width: 100%; height: 96px; object-fit: cover; }
.chat-card div.t { padding: 8px 10px; display: grid; gap: 2px; }
.chat-card b { font-variant-numeric: tabular-nums; }
.chat-actions { display: flex; flex-wrap: wrap; gap: 6px; align-self: flex-start; }
.chat-actions button { border: 1px solid var(--brand); color: var(--brand); background: var(--surface); border-radius: 999px; padding: 6px 12px; font: 600 var(--t-xs) var(--font); cursor: pointer; }
.chat-actions button:hover { background: var(--brand); color: #fff; }
.chat-form { display: flex; gap: 8px; padding: 10px; border-top: 1px solid var(--line); background: var(--surface); }
.chat-form input { flex: 1; min-width: 0; border-radius: 999px; }
.chat-form .btn { border-radius: 50%; width: 42px; padding: 0; }
.chat-cart { padding: 8px 14px; background: var(--saffron-soft); color: var(--saffron-ink); font-size: var(--t-xs); display: none; align-items: center; justify-content: space-between; }
.chat-cart.on { display: flex; }
@media (max-width: 520px) {
  .chat-panel { right: 0; left: 0; bottom: 0; width: 100%; height: 100%; max-height: 100dvh; border-radius: 0; }
  .chat-fab span.t { display: none; }
  .chat-fab { padding: 0 8px; }
}

@media (prefers-reduced-motion: reduce) {
  *, *::before, *::after { animation: none !important; transition: none !important; }
}